ONLINE TERMS & CONDITIONS OF PURCHASE (“the Terms”)
These Terms apply to all product orders which you, the customer (“you” or “your”), place using this website, “www.leaf-lifestyleandbeauty.com ” (“the Site”), which is provided by Leaf Lifestyle and Beauty, (” we” “us” or “our”). Please read them carefully before placing your order and print a copy for future reference.
By accessing or placing an order on the Site, you acknowledge that you have read, understand, and agree to be bound by these Terms, the Privacy Policy and such other policies as we notify you from time to time, which together constitute the entire agreement between us. We reserve the right, in our sole discretion, to change these Terms at any time by posting them on the Site.
When registering on the Site, you warrant that the personal information you give about yourself is true and accurate.
Governing Law
Your use of this Site and any purchase by you of any goods from it shall be governed by the laws of England and Wales. and the courts of England and Wales shall have exclusive jurisdiction to resolve any disputes.
Prices
All prices shown are in £ pounds sterling at the amount prevailing at the time you place your order. The prices include VAT (where applicable) at the current rate but exclude delivery charges. Please refer to our DELIVERY INFORMATION page for details. Although we try to ensure all prices on the Site are accurate, errors may occur. If we discover an error in the price of items you have ordered, we will contact you as soon as possible. You will have the option of either reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat your order in respect of the incorrectly priced item as cancelled.
Prices displayed on the Site apply to online purchases only. They are not indicative of the price of identical items purchased in Shire House or by any other means. We reserve the right to update prices displayed on the Site from time to time.
Payment
You can pay for the items you order online by supplying your credit/debit card details on the secure online order form. We accept most major credit and debit cards (Visa, MasterCard and Maestro). We cannot accept cheques, gift vouchers or cash as payment online.
When you place your order, our system automatically asks your card issuer for authorisation for this amount. If we get a valid authorisation, your card issuer will hold this value expecting a charge from us. Receipt of your credit card details and debit of payments does not constitute our acceptance of your order. If the issuer of your card refuses or does not, for any reason, authorise payment to us, whether in advance or subsequent to a payment, we will not be liable for any delay or non-delivery and we reserve the right to cancel the order. Your card will be debited immediately upon completion of the transaction
We cannot guarantee the security of data you send us by email. Please do not send us payment information using email. For details of the security measures we employ please read our PRIVACY POLICY. Unless we are fraudulent or negligent we will not be liable to you for any losses caused as a result of unauthorised access to the personal and transactional information you provide us when placing an order.
Security of your account
If you choose to register with us to purchase items using this Site, you are responsible for maintaining the confidentiality of your account username and password and for preventing unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. Please ensure your username and password are kept confidential and secure. Please inform us immediately if you have any reason to believe that these details have become known to anyone else, or are being, or are likely to be, used in an unauthorised manner.
Please ensure the details you provide on registration are correct and complete and inform us immediately of any changes (e.g. change of email or postal address). You can access and update your registration details using the Login area of the Site. We reserve the right to refuse access to the Site, terminate accounts, remove or edit content or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
Availability of items
Everything on our Site is offered for sale subject to availability. If for any reason the item you ordered is no longer available, we will contact you using the contact details you supplied when placing your order and either offer you an alternative item if this is possible, or cancel the item from your order and give you a full refund in respect of that item. If we are unable to contact you or we do not receive a response from you, we will process any remaining items on your order and refund you for the items we were unable to supply.
Delivery
Details of our delivery charges can be found on our DELIVERY INFORMATION page.
With the exception of gift vouchers and e-vouchers, orders can only be sent to addresses in Great Britain and Northern Ireland, the Channel Islands and the Isle of Man as we are a UK only supplier. Both gift vouchers and e-vouchers can be ordered from, and sent to, addresses worldwide.
Unless an item is out of stock, we usually dispatch most orders within 24 hours of payment being received, except weekends and Bank Holidays. You will be notified once your order has been despatched and it should arrive within 5 working days.
We will notify you if we expect the delivery time to be exceeded. We do not accept any liability for delayed delivery caused by any third party such as Royal Mail or other carriers. For further information please see the DELIVERY INFORMATION page. If the items are not delivered within the time period we specify in the Order Confirmation email, please contact us.
Delivery occurs when the items are delivered to the address you specified when placing your order. Once we have delivered the items to you, you are responsible for subsequent loss, breakage or damage. Ownership of items purchased does not pass to you until payment is received by us in full. Goods will remain at our risk until they come into your possession.
E-vouchers will be delivered by email the same day to the email address specified when you placed the oder (next day if purchased outside our opening hours).
Cancellation of an order
If you wish to cancel an order, please contact us as soon as possible by email at mail@leaf-lifestyleandbeauty.com or telephone 01829 771797 (Monday – Friday, 10 am to 5pm) and we will advise whether your order has been sent. If it has, our RETURNS AND REFUNDS POLICY will apply.
Intellectual property rights
The Site and all intellectual property protecting the Site (“Content”) are the sole and exclusive property of us or our licensors. You may view the Site and print out the Content for your personal and non-commercial use only. Without our written consent, you may not use, transfer, adapt, copy or reproduce any part of the Content, this Site or its source HTML code in whole or in part, in any form or by any means, electronic, mechanical or otherwise, except for the sole purpose of viewing the Content. This includes electronic reproduction by uploading or downloading.
All Content of this Site is: © Leaf Lifestyle and Beauty. Our status as the author of Content on the Site must always be acknowledged.
Our Details
Leaf Lifestyle and Beauty
Shire House, Chester Road, Gatesheath, Tattenhall, Chester, Cheshire CH3 9AH
Email: mail@leaf-lifestyleandbeauty.com
Telephone: 01829 771797
VAT Registration Number: GB 938 1582 00